We're here to help. If you have any questions about your order, shipping, or our products, feel free to reach out to us.
Contact Us
We're here to help. If you have any questions about your order, shipping, or our products, feel free to reach out to us.
Our support team is happy to assist you and will respond as quickly as possible.
📩 E-Mail:support@getseronova.com
To help us assist you faster, please include your order number if your message is related to an order.
Our support team typically responds within 24–48 business hours.
Thank you for choosing SERONOVA.
We're happy to help!
Questions, concerns, or feedback? Send us a message below and our team will get back to you as soon as possible.
Frequently asked questions
Have questions? We’re here to help
How long does shipping take?
Orders are typically processed within 1–2 business days. Shipping usually takes 5–12 business days depending on your location.
When will I see results?
Hair growth cycles take time. Most customers begin noticing visible improvements in 4–8 weeks with consistent use.
How often should I use the oils?
For best results, apply the oil once daily and gently massage it into the scalp.
How do I use the Scalp Stimulator Roller?
Use the roller 2–3 times per week on clean scalp areas. After rolling, apply your Seronova hair oil to support absorption.
Can I use the products together?
Yes. The Seronova Root Revival Peptide Oil, Batana Root Elixir, and Scalp Stimulator Roller are designed to work together as a complete scalp care routine.
